엑셀 자동화 업무 프로그램, 문서 및 양식

NO. 처리일자 품 명 문 제 점 발생일자 담당부서 (담당자) 처리 결과 처리자 대책서 발 행 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 www.kangha.net Email : kangha@daum.net

고객불만접수 (처리전 접수) 영 업 부 작 성 담 당 부 장 이 사 　 　 　 　 　 　 　 　 　 　 업 체 명 　 접 수 번 호 　 고객 담당자 　 접 수 일 자 　 소재지 전화 　 접 수 자 　 처리 요구일 　 접 수 방 법 □유선 □FAX □현물 ■공문서 모델명 / 규 격 / 수 량 상태 및 불만 요구 사항 　 　 　 　 　 　 　 　 　 　 　 　 * 문제점 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 　 * 점검 후, 유무상처리 결정예정 　 　 　 　 　 　 　 　 　 　 　 　 　 www.kangha.net Email : kangha@daum.net